There is no doubt that moving your household furniture is a stressful experience. With careful planning and preparation, much of this stress can be reduced drastically. As Household furniture moving experts we have put together a comprehensive plan to guide and support you through every step of your move. We will allocate a single point of contact to keep you updated on the process of moving your Household Furniture at all times and to be available for any questions you might have. Please feel free to visit our Furniture Moving Tips page on our website www.gautengremovers.co.za which will help prepare you.
Your Gauteng Furniture Removals & Storage move co-ordinator will contact you to follow up on your furniture removal quotation, assist you with booking a Furniture Removal truck and answer any additional questions. Once you have finalised the date that you would like our furniture removal trucks to help you with your relocation and provided your contact details, your co-ordinator will send you written confirmation of your booking.
Your Gauteng Office Removals & Storage supervisor will manage the handling of your belongings with the utmost care and consideration during your move day. This includes:
If you are unable to be present during your move, you will need to arrange for an authorised friend or family member to be present during the process of packing and loading our furniture removal trucks.
Contact your move co-ordinator as soon as you have reached your new home. This is particularly important if you are undertaking a long distance move. It is a great idea to provide your Household Furniture movers with a floor plan of where you would like your belongings to be unpacked. Use the Customer Inventory form to mark off the items and their condition as they are being brought in by our Furniture Removers. Record any damage on your form and notify your move co-ordinator. Any items dismantled by the furniture removal truck driver and furniture moving staff will be reassembled to their original state. Following the move, your co-ordinator will address any concerns that you have and if required, guide you through the process of filing an insurance claim for damaged items.
Our Furniture Removal Consultants are highly trained and able to respond to any special move requirements, questions or concerns that you might have. The first stage of the Household Furniture Removal process is a scheduled visit to your home by one of our Gauteng Removals & Storage move consultants, who will provide you with a free non-obligation pre-move estimate. Our consultant will gain a full understanding of your relocating requirements and offer you the furniture removal service to match your needs. He or she will draw up an inventory of your household belongings and provide you with with an official furniture removal quotation. Having the best Office furniture removal coverage in Gauteng and in general all over South Africa, Gauteng Furniture Removals & Storage will rarely perform your survey over the phone. However, if for any reason we are unable to perform the survey in person we will provide you with a Quotation based on the Household Furniture Removal Inventory List from you as our Client.
It is always our priority to ensure that your furniture removal arangements is progressing as it should and you are satisfied with the Household Furniture removal service you are receiving. Your move co-ordinator is there to ensure that we meet your expectations and answer all your questions throughout your move.
Your Gauteng Furniture Removals & Storage supervisor will carry out a comprehensive inventory of your household furniture and items, which will also include a description, and a record of any existing damages. It is suggested that you accompany the supervisor as he records the household furniture inventory and point out any items that will need special handling. Any Items which were not listed on the Inventory list and not Quoted for, will be charged separately. Once you accept and agree to the new Furniture Removal Quotation, the items will be safely loaded onto our Furniture Removal Trucks in Gauteng and offloaded at the next destination.
Unless credit has been arranged in advance, payment will be required prior to the moving day before offloading. Any additional expenses are to be paid to the supervisor on the moving day, for which you will receive a receipt from Office. You will also need to pay any expenses that may be due if your belongings have been placed in storage or not originally Quoted.